Terms of Use

Updated as at 25 May 2022

This Website/App belongs to CAIKU PTE. LTD. (Herein Refer as “CAIKU”)

Thank you for visiting www.caiku.com.sg

By accessing and using this Website/App, you shall be deemed to have accepted to be legally bound by these Terms of Use.

If you do not agree to these Terms of Use, please do not use this Website/App.


You confirm that any person who uses your login credentials is authorised to access and use the Website/App on your behalf. You shall be liable for all actions performed under your CAIKU account. The use of our services, Website/App is limited to users that are of legal age and who have the legal capacity to enter into and form contracts.

These Terms of Use may be changed from time to time. Changes will be posted on this page and your use of this Website/App after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.


The materials located on this Website/App including the information and software programs (the Contents), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the contents are owned by CAIKU except Third-party websites and/or Apps.

Privacy Policy – PLEASE READ

Click here to review our <PRIVACY POLICY>.


CAIKU uses Stripe payment services to enable payments for subscription and/or services on the Website/App.  When you share your credit/debit card/payment method details to purchase subscription and/or services from CAIKU, you acknowledge and agree that you have read and agree to be bound by the Stripe Services Agreement and Privacy Policy, and any applicable Stripe’s terms and conditions.  CAIKU does not store your payment details. Your payment details are securely stored with Stripe.  

We are committed to protecting your personal data. You acknowledge that you have read and agree to our<Privacy Policy>. For the avoidance of doubt, we do not store your payment details. Your payment details are securely stored with our third-party payment services provider.  

Restrictions on use of Materials – DO NOT COPY

Except as otherwise provided, the contents of this Website/App shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of CAIKU.


Please note that subscription and/or services once purchased are non-refundable, and vouchers issued in respect of the purchased subscription and/or services cannot be exchanged for cash. You may terminate your subscription and/or services anytime but the existing subscription and/or services paid are non-refundable. Any requests for terminations and refunds shall be at the sole and absolute discretion of Caiku. Caiku’s decision on this shall be final.

Disclaimer of Warranties and Liability – WITHOUT WARRANTIES

The contents of this Website/App are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, CAIKU does not warrant and hereby disclaims any warranty:

(a) as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the contents of this Website/App;

(b) that the contents available through this Website/App or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website/App and the server is and will be free of all viruses and/or other harmful elements.

CAIKU shall also not be liable for any damage or loss of any kind caused as a result (direct or indirect) of the use of the Website/App, including but not limited to any damage or loss suffered as a result of reliance on the contents contained in or available from the Website/App.

Right of Access – DENY OR RESTRICT

CAIKU reserves all rights to deny or restrict access to this Website/App to any particular person, or to block access from a particular Internet address to this Website/App, at any time, without ascribing any reasons whatsoever.

Links from this website to other websites – USE AT YOUR OWN RISK

This Website/App contains hyperlinks to websites which are not maintained by CAIKU. CAIKU is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Use of the hyperlinks and access to such websites are entirely at your own risk.

Hyperlinks to other websites are provided as a convenience. In no circumstances shall CAIKU be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this website is linked.


Third-party websites, apps or service providers may require you to disclose personal data for your use of their services (for example, a payment service provider may require you to disclose personal identification information for verification purposes, and payment information to facilitate your use of their payment services).  

Please note that you disclose information (including personal, financial and payment information) to third-party websites and Apps at your own risk. We are not responsible or liable for the information you disclose to third party websites and Apps.  

Please ensure that you read the terms and conditions and privacy policy of any third-party website and App you access before disclosing any information to these third-party websites or Apps or using their services. Do not disclose your personal data if you do not agree to such third-party websites and service providers’ terms and conditions and privacy policies.  


It is your responsibility to ensure that any user ID and/or password used by you in connection with the Website/App is kept secure and that no person or entity other than you obtains access to that user ID and/or password, including logging off securely to prevent any unauthorised access to your confidential information. CAIKU shall not be liable to you for any loss or damage arising from any unauthorised use or access of your user ID and/or password.

Disclaimer – PLEASE READ

The information on the Website/App is provided for general information only. We make no representation or warranty of any kind, whether express, implied or statutory, regarding the material and information contained or referred to in the Website/App. 

The Website/App may contain articles and materials written by third party authors or contributors. All opinions or analysis expressed are those of the author (whether the author is from CAIKU or a third-party contributor) and do not reflect the views of CAIKU. 

Any inclusion of hyperlinks on the Website/App or API connectivity to third parties does not imply any endorsement of the material on such third-party Sites. Any hyperlink exists for information purposes and is for your convenience only. We are not responsible for the contents of third-party websites. If you visit third party websites, then your rights and obligations while accessing and using those Sites will be governed by the agreements and policies relating to the use of those third-party websites. 

Governing Law

These Terms of Use shall be governed and construed in accordance with laws of the Republic of Singapore.

Feedback & Complaints

We welcome any feedback on how we may improve the contents and quality of our Website/App and services. While we endeavour to respond to your feedback or questions as soon as possible, please send us an email at <hello@caiku.com.sg>

You may direct any questions, feedback, complaints, legal notices or claims to:

Caiku Pte. Ltd.

1 Kaki Bukit Road 1, #03-15. Enterprise One. Singapore 415934.

Email: <hello@caiku.com.sg>